
Privacy Policy
Last Updated: April 24, 2026
Our Commitment
Protecting your journey and your data.
At Lens of Africa Tours, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book a tour, or interact with our services.
1. Information We Collect
We collect personal information that you provide directly to us when you make a booking, subscribe to our newsletter, or contact us for inquiries. This may include:
- Contact Information: Name, email address, phone number, and physical address.
- Travel Documents: Passport details and visa information (required for international tour arrangements).
- Personal Preferences: Dietary requirements, health conditions, and special requests to ensure a safe and personalized experience.
- Payment Data: Billing information and transaction history (processed securely via our payment partners).
2. How We Use Your Information
We use your data to provide the luxury travel experiences we are known for, including:
- Confirming and managing your tour bookings and itineraries.
- Arranging local logistics, including hotels, internal flights, and expert guides.
- Communicating essential travel updates and safety information.
- Sending marketing communications about new destinations (only if you have opted in).
- Improving our website and customer service based on your feedback.
3. Data Sharing & Security
We do not sell your personal information. We only share your data with trusted third parties necessary to fulfill your travel arrangements, such as:
- Hotels and luxury accommodation providers in Ghana, Togo, and Benin.
- Vetted local tour guides and transportation companies.
- Regulatory authorities when required by law for border crossings or safety.
We implement industry-standard security measures, including SSL encryption and secure server hosting, to protect your data from unauthorized access or disclosure.
4. Your Rights
You have the right to access, correct, or request the deletion of your personal information at any time. You may also opt-out of marketing communications by clicking the 'unsubscribe' link in our emails or contacting us directly.
Privacy Inquiries
If you have any questions about this Privacy Policy or how we handle your data, please reach out to our privacy officer.
